Ottawa Cleaning Services – Cleaning Service Ottawa

FAQ

Call Us Now – 613-620-1315

 

How do I book for a cleaning service?

Simply click on the Book Now link/button you see at the top of the website and complete the form. We’ll reply on the same business day confirming the appointment and arrival time. Also you can call (613) 627-2193 for live help or chat with us.

What happens after I book my cleaning service?

We’ll reply to you confirming the appointment and arrival time, on the same business day.

How are prices determined?

  • The information-data of your home that was received in our Book now Page, and
  • Input of the team that comes to cleans your home for that First Time.
  • Price includes all tools + supplies.

Do I have to be present on the first time cleaning?

No, absolutely not…it’s your choice to stay around or go out and take advantage of the free time. ElegantMaids.ca is here to make your life easier.

How long will it take to clean my house?

First Time Cleanings do take more time than a Subscription Service since a deeper cleaning with more tasks is performed (check services page for list of tasks). Here’s a chart that will help you determine the approximate time and price.

SQ/FT TEAM OF SUBSCRIPTION (RECURRING) FIRST TIME CLEANING (DEEP)
700 – 1500 2 people 1hr – 1.5hrs up to 3 hrs
1501 – 2000 2 people up to 2.5hrs up to 4 hrs
2001 – 3000 2 people up to 3.0hrs up to 4.5 hrs
3001 – 4000 2 people up to 4.0hrs up to 5.5 hrs
4001 – 6000 2 people up to 5.0hrs up to 6.5 hrs
6001 + 2 people 5 hrs + up to full day

These are average times based on years of experience, but may change based on the actual condition of the house. Please if you have a time limit or specific budget, let us know before your appointment date. And remember, no matter how big or small the house is there’s a minimum of 2 hours service charge ($140+sales tax) for first time cleanings only with 2 people. Recurring services are fixed and not hourly = super affordable.